Jira Configuration
WhiteIntel supports Jira integration, allowing your team to create autonomous and on-demand jira tickets.
Prerequisites
An active WhiteIntel Enterprise or Threat Intel plan
Admin access to your organization in WhiteIntel
Admin access to your Atlassian
Step 1
Sign in to Atlassian
Go to Atlassian Account → Security → API tokens
Click Create API token. Give it a descriptive name (e.g., “WhiteIntel Jira Integration”) and set an expiry if offered (typically 1–365 days).
Click Create, then Copy the token and store it securely (you won’t be able to view it again).
We highly recommend creating a service account with limited privileges to only create Tickets. Do not directly use your Atlassian admin account API key.
Step 2
Log in to the WhiteIntel Dashboard as an organization admin.
Go to Organizations > Jira
Enable configuration
Step 3
Go to Watchlists page on Whiteintel Dashboard
Enable "Push to Jira" checkbox on the targets that you want to get alerted via Jira.
Additionaly, for on demand ticket creations, you can click the Jira icon on the top of the Details bar of incidents.
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